Communicate for Results by Bob Prosen
The better you communicate, the more trust you will create, which leads to increased commitment, action, and ultimately results. If any of those components are missing, execution slows to a halt or, even worse, you won’t achieve your objectives. Inside an organization, communication is the critical path to getting things done. Nothing is more powerful. Communication connects the organization and enables relationships to flourish. When communication is strong so is commitment and accountability.
All leaders and all companies talk about the importance of communication. So why do so many companies struggle to do it well? If you have any doubt, just ask your employees. Effective communication is common sense but not common practice. The explanation for this is twofold. Either leaders don’t actually know how to effectively communicate, or they don’t really believe in its power and therefore don’t do it.
Put these easy to implement practices to work today and you'll be amazed by how much more you get done with far less effort. Remember, "how" you say things is as important as "what" you say. Inside a company, communication is the critical path to getting things done. Nothing is more powerful. Your company is a network of interdependent commitments and actions all linked by communication. It facilitates both commitment and accountability. Find out how as a leader, you can create a business communication environment that is precise, healthy, and free-flowing both top to bottom and bottom to top.
- How to create an environment that encourages full disclosure
- How to deal with those who go around their boss
- How to handle interruptions skillfully
- What to say and how to say it
- How to eliminate being misunderstood
- How communication builds trust
- How to be direct, unambiguous, results oriented and fair
About Bob Prosen
An experienced business leader, Bob Prosen is President and CEO of The Prosen Center for Business Advancement, whose mission is to help business leaders rapidly increase performance, productivity and profits. Prosen is internationally recognized as the business expert who helped such companies as AT&T Global Information Solutions/NCR, Hitachi Data Systems, Sabre, Sprint, and Data Return Corporation achieve unprecedented financial and operational success.
