Strategic Management Vol. III, Soundview Executive Book SummariesConfronting Reality by Larry Bossidy, Ram Charan: Larry Bossidy and Ram Charan use a business model they developed to show how to tie together the financial targets you must meet, the external realities of your business and internal activities including strategy, operating activities, selection and development of people and organizational structure.
Satisfaction by James D. Power IV, Chris Denove: This isn’t just another book about customer satisfaction, it’s an unlocked vault on years of closely guarded research data, surveys and feedback collected by J.D. Power and Associates, a name synonymous with measuring customer satisfaction and improving the bottom line.
Execution by Larry Bossidy, Ram Charan: Bossidy, the legendary CEO of Honeywell International, Inc., joins forces with consultant and prolific author Charan to explain how getting things done — not strategy, innovation or anything else — is the most important function of a leader.
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Confronting Reality by Larry Bossidy, Ram Charan: Larry Bossidy and Ram Charan use a business model they developed to show how to tie together the financial targets you must meet, the external realities of your business and internal activities including strategy, operating activities, selection and development of people and organizational structure. Using this business model as a tool for confronting reality, you’ll learn whether your fundamental business premise is under assault, where your best opportunities lie, what you should change and what you should leave alone, and how to realistically plan the future of your business.
Satisfaction by James D. Power IV, Chris Denove: Despite claims otherwise, Denove and Power write, “Most organizations have not made a significant and sustained commitment to customer satisfaction.” As a result, these organizations are losing money. This isn’t just another book about customer satisfaction, it’s an unlocked vault on years of closely guarded research data, surveys and feedback collected by J.D. Power and Associates, a name synonymous with measuring customer satisfaction and improving the bottom line.
Execution by Larry Bossidy, Ram Charan: Bossidy, the legendary CEO of Honeywell International, Inc., joins forces with consultant and prolific author Charan to explain how getting things done — not strategy, innovation or anything else — is the most important function of a leader. The authors examine in detail the three key processes of execution — people, strategy and operations — and show how all three are linked.
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